Effective Date: April 9, 2026

Introduction

Welcome to Snapware® Official Website (“Snapwarestore.com,” “we,” “us,” or “our”). Snapware® has been a trusted name in food storage and home organization solutions since 1989, and we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://snapwarestore.com/, purchase our products, or interact with our services.

We are committed to protecting your personal information and your right to privacy. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website immediately.

This policy applies to all information collected through our website, mobile applications (if applicable), and any related services, sales, marketing, or events (collectively referred to as “Services”). We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

What Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information You Provide to Us

When you interact with Snapwarestore.com, we may collect personal information that you voluntarily provide to us, including but not limited to:

  • Account Information: When you create an account, we collect your name, email address, username, password, and other registration details.
  • Purchase Information: When you make a purchase, we collect billing and shipping addresses, phone numbers, email addresses, and payment card information (processed securely through third-party payment processors).
  • Communication Data: When you contact us through email, phone, or our contact form, we collect your name, email address, phone number, and the content of your messages.
  • Customer Service Records: Information about your interactions with our customer support team, including inquiries about products, replacement lids, warranty claims, or order issues.
  • Review and Feedback Information: If you submit product reviews or feedback, we collect your name, email address, and the content of your review.
  • Marketing Preferences: Information about your communication preferences and subscription choices for newsletters and promotional materials.

Information Collected Automatically

When you access our website, we automatically collect certain information about your device and browsing activities:

  • Device Information: IP address, browser type and version, operating system, device identifiers, and mobile network information.
  • Usage Data: Pages visited, time spent on pages, links clicked, referring/exit pages, date and time stamps, clickstream data, and navigation patterns.
  • Location Data: General geographic location based on your IP address (city, state, country level).
  • Cookie Data: Information collected through cookies, web beacons, and similar tracking technologies (see Cookie Usage section below).

Information from Third Parties

We may receive information about you from third-party sources, including:

  • Social Media Platforms: If you interact with us on social media or use social login features, we may receive information from those platforms.
  • Marketing Partners: Information from advertising networks and analytics providers to help us understand user behavior and improve our services.
  • Business Partners: Information from authorized resellers, distributors, or partners who sell Snapware products.

Use of Information

We use the information we collect for various business and operational purposes, including:

Order Fulfillment and Customer Service

  • Processing and fulfilling your orders for Snapware containers, glass storage sets, replacement lids, and other products
  • Sending order confirmations, shipping notifications, and delivery updates
  • Processing returns, exchanges, and warranty claims
  • Responding to customer inquiries and providing technical support
  • Communicating about product recalls or safety issues

Personalization and Improvement

  • Customizing your shopping experience based on your preferences and browsing history
  • Recommending products that may interest you, such as complementary Snapware storage solutions
  • Analyzing usage patterns to improve website functionality, navigation, and user experience
  • Conducting market research and analyzing trends in food storage and kitchen organization
  • Testing new features and optimizing our product offerings

Marketing and Communications

  • Sending promotional emails about new products, special offers, and sales events
  • Providing information about Snapware meal prep containers, glass food storage sets, and specialty carriers
  • Delivering targeted advertising based on your interests and browsing behavior
  • Conducting surveys and requesting feedback to improve our services
  • Sharing updates about the Snapware brand and product innovations

Legal and Security Purposes

  • Complying with legal obligations and responding to legal requests
  • Protecting against fraud, unauthorized transactions, and security threats
  • Enforcing our Terms & Conditions and other policies
  • Resolving disputes and addressing violations of our policies
  • Maintaining records for accounting, auditing, and regulatory compliance

Business Operations

  • Analyzing sales data and inventory management for products like Pyrex glass storage sets and plastic container collections
  • Evaluating website performance and conducting quality assurance testing
  • Managing our relationship with business partners and suppliers
  • Facilitating corporate transactions such as mergers or acquisitions

Third-Party Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

Service Providers

We engage third-party companies and individuals to perform services on our behalf, including:

  • Payment processors to handle credit card transactions securely
  • Shipping carriers (USPS, FedEx, UPS) to deliver your Snapware products
  • Cloud storage providers to host our data and website infrastructure
  • Email service providers to send newsletters and transactional communications
  • Analytics providers (Google Analytics) to analyze website traffic and user behavior
  • Marketing platforms to manage advertising campaigns and customer communications
  • Customer service platforms to manage support tickets and inquiries

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information and use it only for the purposes we specify.

Business Transfers

If Snapware undergoes a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

  • Complying with court orders, subpoenas, or legal processes
  • Responding to government or law enforcement requests
  • Protecting our rights, property, or safety, or that of our users or the public
  • Enforcing our Terms & Conditions or investigating potential violations
  • Preventing fraud, security threats, or illegal activities

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so, such as when you participate in co-branded promotions or opt into third-party services.

Aggregated or De-identified Information

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other purposes.

Cookie Usage

Snapwarestore.com uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, recognize you on return visits, and collect information about your browsing behavior.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly, including maintaining your shopping cart and login sessions. These cannot be disabled.
  • Performance Cookies: Collect information about how visitors use our website, such as which pages are most popular and if error messages occur. This helps us improve website performance.
  • Functionality Cookies: Remember your preferences and choices (language, region, login credentials) to provide enhanced features and personalized content.
  • Targeting/Advertising Cookies: Track your browsing habits to deliver relevant advertisements for Snapware products based on your interests. These may be set by us or third-party advertising networks.
  • Analytics Cookies: Help us understand user behavior through tools like Google Analytics, measuring traffic, page views, and conversion rates.

Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may limit your ability to use certain features of our website, such as maintaining items in your shopping cart or staying logged into your account.

You can also opt out of interest-based advertising by visiting the Digital Advertising Alliance’s opt-out page at www.aboutads.info/choices or the Network Advertising Initiative at www.networkadvertising.org/choices.

Other Tracking Technologies

In addition to cookies, we may use web beacons (pixel tags), JavaScript, and similar technologies to track user interactions, monitor email open rates, and measure the effectiveness of our marketing campaigns.

External Links

Our website may contain links to third-party websites, including retailers that sell Snapware products (Amazon, Walmart, Target), social media platforms, and partner sites. This Privacy Policy applies only to Snapwarestore.com and does not cover the privacy practices of external websites.

We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review the privacy policies of any external sites you visit through links on our website. Clicking on third-party links is at your own risk, and we make no representations regarding the security or privacy of information collected by those sites.

If you purchase Snapware products through authorized retailers or third-party marketplaces, those transactions are governed by the respective retailer’s privacy policy and terms of service, not ours.

Security Measures

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it against unauthorized access, disclosure, alteration, or destruction.

Security Practices Include:

  • Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers, including payment information during checkout.
  • Secure Payment Processing: Credit card information is processed through PCI-DSS compliant third-party payment processors and is not stored on our servers.
  • Access Controls: We limit access to personal information to employees, contractors, and service providers who need it to perform their duties.
  • Regular Security Audits: We conduct periodic security assessments and vulnerability testing to identify and address potential risks.
  • Data Minimization: We collect only the information necessary to provide our services and delete data when it is no longer needed.
  • Employee Training: Our team members receive training on data protection and privacy best practices.

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

User Rights and Choices

You have certain rights regarding your personal information, and we provide you with choices about how we use and share your data.

Access and Correction

You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us at support@envato.com. We will respond to your request within a reasonable timeframe.

Data Deletion

You may request that we delete your personal information, subject to certain legal exceptions. To request deletion, contact us at support@envato.com. Please note that we may retain certain information as required by law or for legitimate business purposes.

Marketing Communications

You can opt out of receiving promotional emails by clicking the “unsubscribe” link in any marketing email or by updating your communication preferences in your account settings. Even if you opt out of marketing communications, we may still send you transactional emails related to your orders, account, or customer service inquiries.

Do Not Track Signals

Some browsers have “Do Not Track” features that send signals to websites requesting not to be tracked. Currently, there is no industry standard for responding to Do Not Track signals, and our website does not respond to these signals at this time.

Account Deletion

If you wish to permanently delete your account, contact us at support@envato.com. We will process your request within 30 days, subject to legal retention requirements.

Protection of Minors

Snapwarestore.com is intended for adults aged 18 and over. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@envato.com, and we will delete such information from our systems.

If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete that information as quickly as possible. We encourage parents to monitor their children’s internet usage and educate them about online privacy and safety.

CCPA Compliance

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.

Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out: You have the right to opt out of the sale of your personal information. Snapware does not sell personal information to third parties.

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights, including by denying services, charging different prices, or providing different service levels.

To exercise these rights, contact us at support@envato.com or call +(951) 361-3100. We will verify your identity before processing your request and respond within 45 days.

GDPR Compliance

If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides you with certain rights regarding your personal data:

Legal Basis for Processing: We process your personal data based on consent, contractual necessity, legal obligations, or legitimate interests.

Data Subject Rights: You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data.

International Data Transfers: If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

Data Protection Officer: For GDPR-related inquiries, contact us at support@envato.com.

To exercise your GDPR rights, contact us using the information provided in the Privacy Questions section below. We will respond to your request within 30 days.

How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

  • Account Information: Retained as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal or business purposes.
  • Transaction Records: Retained for at least 7 years to comply with tax, accounting, and legal requirements.
  • Marketing Data: Retained until you opt out or request deletion, after which we will remove you from marketing lists within 30 days.
  • Website Analytics: Aggregated and anonymized data may be retained indefinitely for statistical and research purposes.
  • Customer Service Records: Retained for 3-5 years to resolve disputes and improve service quality.

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by:

  • Posting the updated policy on our website with a new “Last Updated” date
  • Sending an email notification to registered users
  • Displaying a prominent notice on our homepage

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes have been posted constitutes your acceptance of the revised policy.

Previous versions of this Privacy Policy are available upon request by contacting support@envato.com.

Privacy Questions

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Snapware® Official Website

Email: support@envato.com

Phone: +(951) 361-3100

Mailing Address:
3900 Hamner Ave
Mira Loma, California 91752
United States